Prasad Agro Agencies

Policies

— PRIVACY POLICY —

1. Introduction

This Privacy Policy explains how PRASAD AGRO AGENCIES collects, uses, stores, and protects user information through its digital platforms, WhatsApp API, RCS messaging, and related services.

By using our services, you consent to this Privacy Policy and agree to the data processing practices described herein.

2. Information We Collect

We may collect the following:

A. User Information

  • Name
  • Mobile number
  • Email ID
  • Business details
  • Address
  • KYC documents (if required)

B. Device Information

  • IP address
  • Browser type
  • Operating system
  • Device identifiers

C. Cookies & Tracking Information

We use cookies to enhance user experience, track sessions, and improve services.

D. Message Data (WhatsApp & RCS)

  • Message templates
  • Delivery reports
  • User opt-in/opt-out information
  • Logs required by Meta & telecom operators

We do not read personal message content unless voluntarily shared for troubleshooting.

3. Purpose of Data Collection

We use collected data for:

  • Account creation
  • Service delivery
  • WhatsApp API setup
  • RCS messaging enablement
  • Customer communication
  • Troubleshooting
  • Fraud prevention
  • Legal compliance

4. Consent for WhatsApp & RCS Data Processing

By using our services, you provide explicit consent for:

  • Processing message metadata
  • Sending WhatsApp & RCS messages
  • Sharing required data with Meta, Google, and telecom operators
  • Using provided templates for broadcasts

Consent may be withdrawn by contacting us.

5. Legal Basis for Data Processing

We process data based on:

  • User consent
  • Contractual necessity
  • Compliance with Indian IT laws
  • Requirements from Meta & RCS partners
  • Legitimate business interests

6. How We Use Collected Data

Data may be used to:

  • Provide API & messaging services
  • Improve communication tools
  • Customize user dashboards
  • Prevent spam or fraudulent use
  • Provide customer support
  • Generate analytics (non-personalized)

7. Data Retention & Deletion

  • User data is retained only as long as necessary.
  • Message logs required by WhatsApp/RCS may be stored for mandatory audit periods.
  • Users may request deletion of their account and stored data.
  • We do not store message content unless required for support.

8. Data Sharing with Third Parties

We may share limited data with:

  • Meta / WhatsApp (for API usage)
  • Google / Jibe Platform (for RCS)
  • Telecom operators
  • Payment gateways
  • Government authorities (if required by law)

We do not sell or rent user data.

9. Security Measures & Encryption

We follow industry-standard security practices:

  • Encrypted communication
  • Secure servers
  • Limited access control
  • Regular audits

No system is 100% secure; however, we take all reasonable precautions.

10. Cookies & Tracking Technologies

Cookies help us:

  • Maintain user sessions
  • Improve website performance
  • Analyze traffic

Users may disable cookies through browser settings.

11. Data Transfer & Storage (India-based)

All data is stored on secure servers located within India, in compliance with Indian government regulations.

Some WhatsApp/RCS processing may occur on Meta or Google-controlled servers as per their global infrastructure.

12. User Rights

Under Indian law, users have the right to:

  • Access their data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Request information on how data is used

Requests can be made via email.

13. Policy for Children

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

14. Updates to Privacy Policy

We may update this policy from time to time. Continued use of services implies acceptance of updated policies.

15. Governing Law (India)

This Privacy Policy is governed by Indian law, including:

  • Information Technology Act, 2000
  • Data protection guidelines
  • TRAI & DoT communication rules

Disputes will be handled by courts in Amravati, Maharashtra.

16. Contact Information

For privacy or data concerns:

PRASAD AGRO AGENCIES
Shop No.07, Amravati Shetkari Bhawan
Cotton Market Road, Amravati – 444601
📞 7276577594
📧 svhatwar88@gmail.com

Prasad Agro Agencies began with a simple goal: supporting farmers with trusted, hands-on agricultural services.

A rural landscape featuring a large agricultural building with four metallic silos. In the foreground, a green tractor is connected to farming equipment, preparing a field. The background includes flat, open land with sparse trees and a clear blue sky.

Our Services

Helping farmers grow with expert advice and quality supplies.

A sunny rural farming scene features a green tractor transferring crops into a large trailer. Dust is being kicked up from the harvesting process in the middle of a vast open field surrounded by golden crops. A small truck is parked near hay bales, and trees line the horizon.
A quaint fruit and vegetable shop with a variety of produce displayed in wooden crates. Numerous bags of fresh greens hang at the entrance, surrounded by stone walls. The shop is bustling with a colorful assortment of fruits and vegetables, showcasing an abundance of natural produce.